About Us

The IT Department

We are a locally-owned business that caters to the needs of small and medium-size businesses in Anchorage and South Central Alaska. We also support remote sites for our clients in Prudhoe Bay, Bethel, and Seattle - and we can support your offices, local and statewide.


We adhere to a proactive approach to system maintenance that involves regular scheduled maintenance of your company's servers and network. This has proven to greatly reduce system downtime and unexpected problems. By continually monitoring your network and critical server processes, and regularly performing system maintenance, we are able to provide our clients with unsurpassed performance and reliability of their technology investments.

Rick Dennis

Rick Dennis

The owner of the I.T. Department, Rick has been providing I.T. Services to Anchorage businesses since 1995. Rick is a Microsoft Certified Systems Administrator who has been designing, building and maintaining server-based networks for the past 15 years, managing and working with networks of from 5 to 5,000 users. Rick created The I.T. Department to fill a need in the technology services industry: "We know how to keep your servers and workstations running, and how to keep your email flowing, but what we really take care of is people - that's what makes us different."

Rick enjoys outdoor activities, including fishing, bicycling, hiking and camping.

  • systems
    • Server Administration
    • Workstation Servicing
    • Printer Support
    • Wireless Networking
    • License Compliance
    • Backup Implementation
    • Redundancy
    • Online/Offsite Backups
    • Security Assessment
    • Disaster Recovery Planning
  • systems support
    • 24/7 Support Services
    • Helpdesk
    • Remote Services
    • Web site Design & Hosting
  • web site support
    • design and maintenance
    • hosting
    • search engine optimization
  • Philosophy
    • Proactive Maintenance
    • Full-Time Monitoring
    • Backup Validation
    • Responsive Service
    • Quality Relationships